hi77 Terms and Conditions —
Accounts, Transactions and Use
Please read these terms before using hi77, registering or making any transactions. Eligibility, Account Security, Identity Verification, Deposits and Withdrawals, Promotions, Prohibited Conduct, Service Limits and Grievance Procedures are explained here. If you do not understand a clause, seek assistance prior to consent or transaction.
Last updated: 7 August 2026
Agenda
- Applicability of Terms
- Eligibility and account security
- Deposit, withdrawal and promotion
- Responsibilities and prohibited conduct
- Limitations and third parties
- Change, conflict and communication
Section 01
Applicability, Eligibility and Consent to Terms
These terms apply to the use of the hi77 website, mobile version, account and related facilities. It is your responsibility to read the current version before consenting during registration or continuing to use the Service. DO NOT CREATE AN ACCOUNT, TRANSACT OR USE THE SERVICE IF YOU DO NOT AGREE TO ANY TERMS.
- Age: You must meet the minimum age set by applicable laws and site conditions in your location.
- Location: You should check yourself whether the respective activities are allowed in the location from which you are using the service.
- own decision: The outcome of monetary games is uncertain; It is not an income, investment or debt solution.
- Additional Policy: Privacy Policy, Responsible use And specific promotion or market rules may also apply.
Seek written clarification from Support prior to transaction if there is any inconsistency between the language of the Terms and any other notice. This condition does not waive any mandatory rights under applicable law.
Section 02
Account creation, identity verification and security
Provide accurate, complete and up-to-date information about yourself during registration. Name, date of birth, phone number, location or payment information may be used for future identity and transaction verification. Don't use someone else's identity or payment method.
- A personal account: Do not create or operate accounts in excess of the limits permitted under current rules. If you have problems logging in as the old one, use the recovery or support route instead of opening a new account.
- Access Information: Keep separate and strong passwords. Do not give passwords, one-time verification codes, or recovery information to anyone.
- Identity Verification: May ask for necessary documents to verify age, identity, location, source of funds or ownership of payment. Submit documents in a safe and formal way.
- Suspicious entry: Change password, close new transactions and if you see any unknown activity [email protected] Tell the address.
Accounts may be temporarily limited or placed under review for security, identity verification, complaints of rule violations, legal requests, or disputes regarding account ownership. Contact support to find out the reason for the review, the required information and next steps.
Section 03
Deposit, Withdrawal, Settlement and Promotion Rules
Available currencies, payment methods, minimum and maximum amounts, costs and processing times are determined according to the current information shown on the Accounts and Transactions page. bKash, Nagad, Rocket or Bank methods may not be available for all users.
- Self Payment Account: Use authorized means in your name for deposits and withdrawals. Mismatches in name or ownership may result in additional verification or delays.
- Transaction Verification: Match amount, payee, reference and status. View history and payment service status before retrying failed or pending transactions.
- Lifting: Requests may be pending until identity, payment ownership, market settlement, promotional conditions or security reviews are completed.
- Market settlement: Results may be determined as per official results, relevant market rules and provisions for cancelled, suspended or modified arrangements.
- Promotion: Eligibility, minimum deposit, playing conditions, excluded games, maximum conversion and expiry are different for each offer. Before making a claim Promotion Guidelines And read the full terms of the current offer.
If you see an incorrect amount, unknown transaction or settlement discrepancy, note the corresponding identification, time and amount. Do not send passwords or verification codes.
Section 04
User Responsibilities and Prohibited Conduct
When using hi77 you must comply with applicable laws, these terms, specific game or market rules and other user rights. The following behavior may be banned or grounds for review:
- False identity or multiple accounts: Using additional accounts to avoid other people's information, modified documents, self-suggestions or qualifications.
- Illegal money or payment: Stealing media, money from third parties without permission, money laundering or concealing the true purpose of the transaction.
- Technical abuse: Access without permission, test security, disrupt service, exploit bugs or operate automated data collection systems.
- Unfair Participation: Collusion, insider information, influencing results, prohibited automatic instruments or knowingly taking advantage of market errors.
- Promotion abuse: Avoiding conditions, multiple identities, consolidated accounts or claiming benefits with false information.
Complaints may result in review of relevant transactions or accounts, time limits, withdrawal of benefits, correction of incorrect accounts or other action as per applicable law. Contact support to find out the basis for the decision and to request a reconsideration if you think it's wrong.
Section 05
LIMITATIONS OF SERVICE, INTELLECTUAL PROPERTY AND THIRD PARTIES
AVAILABILITY AND TERMS OF SERVICE
The Service may be delayed, suspended or unavailable due to maintenance, network, equipment, information providers, security incidents or events beyond its control. The Service is provided “as is” to the extent permitted by applicable law; Continuous availability, accuracy or specific results are not guaranteed.
Any technical errors, duplicate requests or wrong markets may be investigated as per account history and relevant rules. Wait for a written settlement without assuming any consequences or refunds. This section does not exclude liability that cannot be excluded under applicable law.
intellectual property
The hi77 name, marks, designs, text, software and licensed materials may be the property of the respective rights holders. No copying, modification, republication, sale, reverse engineering or commercial use other than personal and authorized use, unless written permission or applicable law permits.
Third Party Services
Game information, identity verification, payouts or other benefits may be operated by third parties and may have different terms and privacy policies. Verify the address and conditions before opening any external connections. LIABILITY FOR THIRD PARTY WORKS SHALL BE DETERMINED TO THE LIMITS OF APPLICABLE LAW AND RELATED AGREEMENTS.
Section 06
Modification of Terms, Disputes and Communications
change of conditions
These Terms may be updated as services, technology, risks or applicable regulations change. Update dates will be changed as new versions are published on this page. In case of material changes separate notification may be given through appropriate medium. Read the new section before use after changes.
Complaints and Disputes
Complaints in writing including the date of occurrence, relevant identification, amount and resolution sought in case of objection to account, transaction, market settlement or any decision. Save support answers and relevant documents. Allow internal review first; Thereafter the rights or remedies available under applicable law may be exercised.
Applicable law
The interpretation and application of these Terms may be governed by laws and regulations depending on the location of the User, the relevant organization of the Service and the nature of the transaction. If any clause is unenforceable, the remaining clauses will survive if possible. Mandatory consumer or statutory rights shall remain unaffected.
communication
For questions or written complaints about terms [email protected] Contact the address. For general information Question and Answer Section see Do not include passwords, full payment numbers, or one-time verification codes in messages.
Understand each important clause before consenting
hi77 If any accounting, payment, promotion or settlement rules are unclear, suspend the transaction and seek written clarification. It is also beneficial to save a copy of the current terms.